Tuesday, September 20, 2011

City Star Limousine - About US


City Star Limosine Services is a team of professionals committed to enabling your success by delivering a highly personalized level of service that exceeds your expectations. Our objective is reliable, safe, on time Limousine service all the time. We are around -the-clock 24-hour on-call service, 365 days a year throughout New York, New Jersey, Connecticut, Westchester areas. We are New Jersey's leading transportation company servicing tri-state area.
City Star Limousine Features
  • Around the clock 24 hour on call service, 365 days a year
  • The most competitive New Jersey based rates
  • 5-15 minute response time to immediate pick-ups
  • Courteous, knowledgeable and reliable chauffeurs.
  • Luxury sedans, Stretch Limousine, SUVs and Vans.
  • Advance reservations at no cost
  • Complimentary "Meet & Greet" services.
  • Cellular Phone equipped cars for your convenience.
  • Personalized corporate billing to suit your accounting needs.
  • On-site dispatchers for managing special events.
  • Assignment of a regular chauffeur for repeat or difficult pick-ups.
  • Professional coordination by a professional organization!
Online Account Management
  • Create and Modify Personal Travel Profiles
  • Get Account Status, Make Reservation, View Reports.
  • Change, Established Arrangements  - for yourself or entire companies.
  • All account information available 24/7 365 days a year.
  •  Online account management (quick live reservation, payment information, trip history)
  • Access your account securely from Anywhere, Anytime.
  •  View up to the minute statuses of reservations. Add multiple passengers
  •  Corporate Billing system.  
City Star Limousine's e-Reservation Center is easily accessible by thousands of corporate travel departments, travel agencies and meeting planners. Visit Our Reservation specialists Page or customer care representatives are available 24 hours a day, 365 days a year. For reservations and information, call 1-888-666-7797   Quality Assurance
City Star Limousine's goal is not just assure the highest quality of service - we ensure it. We have quality assurance process and procedures. We do more than any other ground transportation company in the industry to make sure we are the gold standard for chauffeured services. Our Quality Assurance (QA) initiatives include:


  • A "Listen In" program to ensure reservation specialists and customer care representatives are at the top of their game
  •  A Next-Day Quality Assurance program utilizing random phone calls to our clients the day following service to monitor reservation, chauffeur and vehicle quality
  •  An "Eyes of the Manager" spot-inspection program to assess chauffeurs and their vehicles first-hand

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